Warranty coverage

We understand things can happen to your device. That's why Cochlear's products are covered by a global warranty.

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What you'll find on this page

  • Cochlear's global warranty for our products.
  • Cochlear's Service Plans.

Warranties

Cochlear™ provides extensive implant and product warranties, as well as a wide range of service support options to meet customer needs.

When you buy Cochlear™ accessories, always complete and send in any registration cards and forward them immediately to the address listed to make sure you are covered by the warranty. You’ll also need to keep your proof of purchase.

Cochlear™ Nucleus® Global Limited Warranty (CP802 in Asia Pacific, Europe, Middle East and Africa)

Cochlear™ Nucleus® Global Limited Warranty (Cochlear Nucleus 5, Nucleus 6, Kanso Sound Processors, and CP802 in North America)

Cochlear™ Nucleus® Global Limited Warranty (Cochlear Nucleus 7 Sound Processor in North America)

Cochlear™ Nucleus® Global Limited Warranty (Cochlear Nucleus 7 Sound Processor in Asia Pacific)

Cochlear™ Nucleus® Global Limited Warranty (Cochlear Nucleus 7, Nucleus 7 S, Nucleus 7 SE, Kanso Sound Processors in Europe, Middle East and Africa)

Cochlear™ Baha® Global Warranty

Cochlear™ Baha® 5 SuperPower Warranty Addendum

Cochlear™ Osia® Global Warranty

Cochlear Care Service Plans

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Disclaimer

Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always follow the directions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

For a full list of Cochlear’s trademarks, please visit our Terms of Use page.

Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.