Warranty coverage
We understand things can happen to your device. That's why Cochlear's products are covered by a global warranty.
What you'll find on this page
- Cochlear's global warranty for our products.
- Cochlear's Service Plans.
"While crabbing in Chincoteague, Virginia, we didn't make sure Sean's [external sound processors] were safely secured and wouldn't you know, Sean accidentally knocked one of his processors into the water!"
- Kelly J, Mother of Nucleus® recipient, USA
Warranties
Cochlear provides extensive implant and product warranties, as well as a wide range of service support options to meet customer needs.
When you buy Cochlear™ accessories, always complete and send in any registration cards and forward them immediately to the address listed to make sure you are covered by the warranty. You’ll also need to keep your proof of purchase.
Cochlear™ Nucleus® System Global Limited Warranty
Cochlear™ Baha® System Global Limited Warranty
More information
Disclaimer
Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.
For a full list of Cochlear’s trademarks, please visit our Terms of Use page.
Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.